Refund Policy

Digital products are delivered immediately and cannot be physically returned. Purchases are therefore generally final once download access has been provided, except where a refund is required by applicable law or the circumstances below apply.

Please contact us if:

• you were charged more than once for the same purchase;
• the delivered file is corrupted or cannot be opened in its advertised format;
• you did not receive access after a successful payment; or
• the product is materially different from its listing.

We may first offer a replacement file, corrected download, or practical troubleshooting. If that does not resolve an eligible issue, we may approve a full or partial refund.

Email [email protected] as soon as possible. Include the email used at checkout, the order reference, the product name, and a short explanation of the issue. Do not send card details or passwords.

Approved refunds are returned through the original payment method. Processing time is controlled by the payment provider and your financial institution. Refunded purchases may have their download access withdrawn.

This policy does not exclude or reduce consumer rights that apply to you under mandatory law.